{"id":29476,"date":"2025-12-11T16:23:54","date_gmt":"2025-12-11T16:23:54","guid":{"rendered":"https:\/\/decoafrica.com\/?page_id=29476"},"modified":"2025-12-13T16:33:26","modified_gmt":"2025-12-13T16:33:26","slug":"politique-de-remboursement","status":"publish","type":"page","link":"https:\/\/decoafrica.com\/ar\/politique-de-remboursement\/","title":{"rendered":"\u0633\u064a\u0627\u0633\u0629 \u0631\u062f"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"29476\" class=\"elementor elementor-29476\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-17d92fa9 e-flex e-con-boxed e-con e-parent\" data-id=\"17d92fa9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1b12a678 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"1b12a678\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<p>\u0633\u064a\u0627\u0633\u0629 \u0631\u062f<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d9d766c color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"d9d766c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Chez DecoAfrica, la satisfaction de nos clients est importante. Cette politique de remboursement d\u00e9crit les conditions applicables aux retours, \u00e9changes et remboursements pour toutes les commandes pass\u00e9es sur notre site.<\/p>\n<p><br \/>&#8212;<\/p>\n<p>D\u00e9lai de retour<\/p>\n<p>Vous disposez d\u2019un d\u00e9lai de 7 jours calendaires \u00e0 compter de la date de r\u00e9ception de votre commande pour demander un retour ou un \u00e9change.<\/p>\n<p>Toute demande effectu\u00e9e au-del\u00e0 de ce d\u00e9lai ne pourra pas \u00eatre accept\u00e9e.<\/p>\n<p><br \/>&#8212;<\/p>\n<p>Conditions d\u2019\u00e9ligibilit\u00e9<\/p>\n<p>Pour \u00eatre \u00e9ligible \u00e0 un retour ou \u00e0 un \u00e9change, l\u2019article doit :<\/p>\n<p>\u00eatre neuf, non utilis\u00e9 et non install\u00e9,<\/p>\n<p>\u00eatre retourn\u00e9 dans son emballage d\u2019origine, en parfait \u00e9tat,<\/p>\n<p>comporter toutes les \u00e9tiquettes et accessoires d\u2019origine,<\/p>\n<p>\u00eatre accompagn\u00e9 d\u2019une preuve d\u2019achat.<\/p>\n<p><br \/>Tout article retourn\u00e9 incomplet, endommag\u00e9 ou utilis\u00e9 ne sera pas accept\u00e9.<\/p>\n<p><br \/>&#8212;<\/p>\n<p>Articles endommag\u00e9s ou incorrects<\/p>\n<p>Si vous recevez un article :<\/p>\n<p>d\u00e9fectueux,<\/p>\n<p>endommag\u00e9 lors du transport,<\/p>\n<p>ou diff\u00e9rent de celui command\u00e9,<\/p>\n<p><br \/>vous devez nous contacter dans un d\u00e9lai de 3 jours apr\u00e8s r\u00e9ception, en fournissant des photos claires comme preuve.<\/p>\n<p>Apr\u00e8s validation :<\/p>\n<p>un \u00e9change, un remboursement ou un avoir pourra \u00eatre propos\u00e9,<\/p>\n<p>les frais de retour seront pris en charge par DecoAfrica uniquement en cas d\u2019erreur ou de d\u00e9faut av\u00e9r\u00e9.<\/p>\n<p><br \/>Toute r\u00e9clamation apr\u00e8s ce d\u00e9lai sera refus\u00e9e.<\/p>\n<p><br \/>&#8212;<\/p>\n<p>Articles non retournables<\/p>\n<p>Les articles suivants ne sont ni retournables ni \u00e9changeables :<\/p>\n<p>articles en promotion ou vente finale,<\/p>\n<p>articles personnalis\u00e9s ou fabriqu\u00e9s sur commande,<\/p>\n<p>\u00a0<\/p>\n<p><br \/>&#8212;<\/p>\n<p>Proc\u00e9dure de retour<\/p>\n<p>Toute demande de retour ou d\u2019\u00e9change doit \u00eatre effectu\u00e9e avant l\u2019envoi du produit, en contactant notre service client :<\/p>\n<p>contact@decoafrica.com<\/p>\n<p>Les articles retourn\u00e9s sans autorisation pr\u00e9alable ne seront pas accept\u00e9s.<\/p>\n<p><br \/>&#8212;<\/p>\n<p>Frais de retour<\/p>\n<p>Sauf erreur de notre part :<\/p>\n<p>les frais de retour sont \u00e0 la charge du client,<\/p>\n<p>les frais de livraison initiaux ne sont pas\u00a0remboursables.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Politique de remboursement Chez DecoAfrica, la satisfaction de nos clients est importante. Cette politique de remboursement d\u00e9crit les conditions applicables<\/p>","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-29476","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/decoafrica.com\/ar\/wp-json\/wp\/v2\/pages\/29476","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/decoafrica.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/decoafrica.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/decoafrica.com\/ar\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/decoafrica.com\/ar\/wp-json\/wp\/v2\/comments?post=29476"}],"version-history":[{"count":11,"href":"https:\/\/decoafrica.com\/ar\/wp-json\/wp\/v2\/pages\/29476\/revisions"}],"predecessor-version":[{"id":29507,"href":"https:\/\/decoafrica.com\/ar\/wp-json\/wp\/v2\/pages\/29476\/revisions\/29507"}],"wp:attachment":[{"href":"https:\/\/decoafrica.com\/ar\/wp-json\/wp\/v2\/media?parent=29476"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}